homie

Order Texts: How Consent Is Collected

Program operator: homie LLC, 131 Continental Drive, Suite 305, Newark, DE 19713 · Program number: +1 (888) 307-1324 · Full program terms: SMS Policy

Status: the self-order storefront at order.homieontour.com launches after this number is verified. Until then that address points to this page, and no texts are sent from this number. This page documents the exact consent flow the storefront ships with.

What this program is

Fans at a show can buy an artist’s merchandise from their own phone and pick it up at the merch table. Homie sends order-status texts for that one order, on behalf of the artist’s merch store, to fans who ask for them at checkout: an order-placed confirmation, a ready-for-pickup notice, and a refund notice if one is issued. Nothing promotional is ever sent through this program. This is a separate program from Homie’s guest-list texts, with its own number and its own consent.

How a fan opts in

  1. A QR code on a card at the merch table opens the artist’s merch store at order.homieontour.com in the fan’s mobile browser.
  2. On the checkout page the fan enters their mobile phone number (used to look up the order at pickup) and may tick an unchecked box to receive order-status texts. The box loads unticked and is never pre-selected.
  3. The fan pays. Texts are optional: a fan who leaves the box unticked can still buy and pick up; they follow their order on the confirmation page instead.
  4. Only fans who ticked the box receive texts, and only about that order.

Consent is not a condition of purchase. Agreeing to texts is separate from buying. Declining texts changes nothing about the order, the price, or pickup, and replying STOP later does not affect the order.

The consent checkbox

This is the consent language shown on the checkout page, exactly as the fan sees it:

Homie records the time of consent, the consent wording version, and the request details with the order, so every text can be traced to the fan’s own action. “Night Reels” is an example artist; the store name shown is always the artist whose merchandise is being bought.

Sample messages

The first text a fan receives is the order confirmation. It repeats the frequency, rates, and opt-out instructions:

Homie: Hello Maya, your merch order #1042 has been placed. You will receive a text when your order is ready, or just stop by at the end of the show. Order and pickup code: https://order.homieontour.com/o/abc123. Please display your QR code to the cashier for pickup. Up to 3 texts per order. Msg & data rates may apply. Reply HELP for help, STOP to stop receiving texts. Sent by Homie (homie LLC), homieontour.com
Homie: Hello Maya, your merch order #1042 is ready for pickup at the merch table. https://order.homieontour.com/o/abc123. Please display your QR code to the cashier for pickup. Reply STOP to stop receiving texts. Sent by Homie (homie LLC), homieontour.com
Homie: Hello Maya, your merch order #1042 has been refunded to your original payment method, so there is nothing to pick up. Questions: support@homieontour.com. Reply STOP to stop receiving texts. Sent by Homie (homie LLC), homieontour.com

Opt-out and help

Reply STOP to any message to opt out. It takes effect immediately and you’ll receive only a single confirmation. Reply HELP for help, or contact support@homieontour.com. Reply START to re-subscribe.

Replying HELP returns this automatic reply:

Homie (homie LLC): Order-status texts for your merch order. Up to 3 per order. Msg & data rates may apply. Reply STOP to opt out. Help: support@homieontour.com

Replying STOP returns a single confirmation that you are unsubscribed from Homie order texts, and nothing further is sent. Reply START to re-subscribe.

Privacy

Phone numbers and consent records are used solely to deliver the messages described here and to look up the order at pickup. No mobile information or SMS consent data is ever shared with or sold to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties. See the full Privacy Policy and SMS Policy.